Frequently Asked Questions
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Frequently Asked Questions

What information do I need to register?
To enroll, an individual must click on the "Join Now" button, follow the onscreen instructions and comply with the applicable requirements as described herein to create a Disney Movie Rewards account ("Account"). 

Individuals 13 years of age or older who are under the age of majority in their state, province or territory of residence at the time of enrolling ("Minor") must obtain permission from their parent or legal guardian to enroll in the Disney Movie Rewards program ("Program") and to consent to these Terms and Conditions and authorize Sponsor to collect, store and share with The Walt Disney Family of Companies and third party service providers, information regarding such Minor's Account and use of the Program, including titles and descriptions of audiovisual selections validated through the Program and by other means, as well as the collect and store such Minor's name, e-mail address, gender, age, mailing address, city, state and zip code for purposes of administering this Program. 
How do I create a Disney Movie Rewards Account?
Visit DisneyMovieRewards.com ("Website"), click Join Now and follow the on-screen prompts.
When I try to register, why does it say I already have an Account?
You may have already created an account on another Disney affiliated website such as Disney Infinity, My Disney Experience, ESPN or ABC. That username and password can also be used for Disney Movie Rewards.
What are the eligibility requirements to join the Disney Movie Rewards Program?
Effective September 24, 2015, the Program will no longer be available to individuals who are under the age of 13. Pursuant to Section G.2 below, Enrollees who are under the age of 13 will have until November 23, 2015 to redeem their Points balance and will not be able to collect additional Points during this 60-day period. Thereafter, any such Enrollees' Accounts will be closed and any Points remaining in such an Enrollees' Accounts will have no value of any kind and will be forfeited without compensation. Effective September 24, 2015, the Program will be open to Enrollees who are legal residents of the 50 United States (and the District of Columbia), Puerto Rico, and Canada (excluding Quebec) and who are 13 years and older at the time of enrollment. Some promotions, offers and items for redemption are available only to those 18 or 21 years and older. While employees, directors and officers of Sponsor and its parent and subsidiary companies, as well as their immediate families (parents, siblings, children and spouse) and persons living in the same household (whether related or not) are eligible to enroll in the Program, such individuals may not eligible for all promotions or offers available via the Program, including without limitation, sweepstakes or similar promotions. Such individuals should refer to the official rules for any such promotion or offer for complete eligibility details. Employees, contractors, agents, directors and officers of any third-party entities involved in the development or execution of the Program or production or distribution of Program materials, as well as their immediate families (parents, siblings, children and spouse) and persons living in the same household (whether related or not) are not eligible to participate in the Program. The Program is subject to all applicable federal, state, provincial, municipal, territorial and local laws and regulations. Void in Quebec and where prohibited by law.
How do I update my personal information?
On our website, after you sign in, click on your name (shown at the left of your points balance) to change your personal information. If you are on a mobile device, click the menu bars in the upper-right corner, select "My DMR" and then select "My Account".
What if I don't remember my password?
If you are unable to log into your Disney Movie Rewards account, please click on the "Sign In" button from the homepage, then click on Forgot "Password" and follow the onscreen instructions.
What if I don't remember my member name?
If you are unable to log into your Disney Movie Rewards account, please click on the "Sign In" button from the homepage, then click on Forgot "Username" and follow the onscreen instructions.
How will you use my personal information?
For information about our online data collection and use practices, please read The Walt Disney Company Privacy Policy.